Re: [Sheflug] Re: Bit of a Goodie

[Dave Mitchell <nospam [at] fdgroup.co.uk>]

> a) If his ISP took 17 hours to deal with this kind of stuff then
>    either he needs a new ISP, or maybe he was being very
> obstructive to them.

Many ISPs are like this. The big difficulty is in getting past 1st line
support - if you have an out-of-the-ordinary problem that you can't
convince a clueless F*ckwit is a problem, then you can mess around for
days trying to get to speak to someone who knows. It once took me 3 days
to convince UUNET that they needed to clear a bad entry from one of their
DNS secondaries - in the meantime a customer's website was totally
inacessible.

> c) It was a very bad idea to help the script kiddie with his bots
>    (which were no doubt used to inflict pain on other people) just
>    to gain cred in the kiddie community.

Although as he points out, it was a trivial bug that they would have fixed
in a few minutes anyway.

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