Re: [Sheflug] random crashes - how to prepare bug report?

[Will Newton <xxxxx [at] xxxxxxxxxxxxxxxxxxxx>]

On Monday 10 Dec 2001 11:08 am, you wrote:

> My linux machine is crashing randomly once every couple of days - it
> freezes up and will not respond to anything (including ctrl-alt-del,
> or ping from another machine) except the on/off switch.  The load on
> the machine is light, and the work it is doing is not particularly
> unusual.

Sounds like hardware (as Alex says). I would reccommend getting memtest86 (if 
you are using an x86 machine) and running a memory test if you can take it 
offline for a few hours. Also, if your machine has hardware monitoring, it 
may be worth checking the status of your system components when the crash 
occurs.

>   As far as I understand it, this should get all possible debugging
>   information out of syslogd, although I'm not completely clear whether
>   any more could be squeezed out of klogd.  In any case, I'm not getting

Unfortunately the log output may not be synced to disk in time before the 
machine freezes.

> I'm using Red Hat 7.2, which includes the 2.4.7-10 kernel, on a
> machine with an Intel Pentium 4 CPU running at 1.5 GHz and 512M of
> RAM.  Crashes occur even when I am not running X and no users are

2.4.7 is not a kernel I have a tremendous amount of faith in. I would 
reccommend you get 2.4.16 from a kernel.org mirror (not a RedHat kernel) 
before submitting a bug report to the kernel mailing list. You could try 
seeing if a bug like yours has been reported over at RedHat 
(http://bugzilla.redhat.com) and maybe report it there.
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