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Re: [Sheflug] Re: bounces




> Chris
> 
> > Matt - are ye on BY? If so, see thread in usenet group
> > blueyonder.support.mail "The Zetnet and blue yonder spam blocking
> > saga". Seems other people are having problems sending mail between
> > BY and Zetnet.
> 
> 
> Ah... any chance of a URL for this so that us Zetnet people can have 
> a look as well ?
> 

Ho ho ho - not a chance :) I don't know of any ISP's that make their private 
newsgroups public. I'll post the main thread (of which there is really only 
one main post) here...the followup from BY tech support was to all intents 
and purposes an acknowledge, saying "right - I'll pass this on to one of our 
guys for them to contact Zetnet".

-----------------------------------------------------------------------------
Hi all, thought you might like to read these emails from abuse [at] zetnet.co.uk
about the blacklisting and the way they appear to not know what their system
admin are doing. I must say, in their defence, that it took a bit of courage
on their part to actually admit it, so, hopefully a lesson learned, but I
feel also that the comment that blueyonder's abuse dept are very slow to
act, must be taken seriously, or I fear this type of thing is going to keep
on happening.

So, do we know how spam can only come from one machine? As this saga has
proved, you take a lottery on which machine passes your mail through. .
Perhaps some heads need to get together on this one before a major problem
occurs.
So, below is the text of an email from abuse, followed by Paul Martin's
message. Now I know all about the netiquette rules on emails, but as it is
in response to an email to admin, and he chose to use his account, I see it
as a valid thing. I will remove his email address though.

I have to say that I find it a little hard to believe that 'one' of blue
yonder servers is on some kind of blacklist....So far as I am aware it is
actually the ISP who has permitted abuse to actually be suspended as a
whole. Certainly I have never heard of only 'one' server being reprimanded
as it were!! It is beginning to sound to me as though you are being fed a
bit of a line. As I said I have regular correspondence with other Blueyonder
users who appear to be able to send and receive mail to all and sundry
including Zetnet customers and staff.
When we receive complaints from our customers with regard to abuse of email
the ISP who has permitted the sending of such emails is contacted and
reported. It is then up to the ISP to put their house in order and deal with
the offending sender in such a way that those who control the blacklists are
satisfied and the ISP is then removed from that list so far as I am aware.
Certainly this is not something that we have any control over. We simply
report the matter to those in authority and leave them to deal with things
as they see fit.
I personally have never heard of a server being placed on a blacklist. With
regard to other ISP's doing things on a malicious basis I cannot comment on
behalf of others. We take abuse seriously as we have no wish to have our
customers leave us who are offended or affected by such things, and we have
no desire to have our license revoked or to find ourselves on such
blacklists. I'm not sure what you think that we can do with regard to
blueyonder...it seems to me that the problem lies with them...as indeed it
would seem that it always has.
We are certainly not in the habit of causing problems for other ISP's -
either maliciously or otherwise, intentional or accidental.


Regards

Jules
Zetnet Services Ltd
Tel 01595 696697
Fax 01595 696548

Then a bit later I got.... from Paul Martin.

I had blocked:

Name: pcow057o.blueyonder.co.uk
Address: 195.188.53.94

as there was a lot of spam coming from that IP address, and Blueyonder
didn't make any response to my emails to their abuse department.

I have unblocked it for the moment. However, it'll be blocked again if
we see another torrent of spam from that IP address.

--
Paul Martin..
Brian here again,

So, what do people think? It is mighty strange that spam can be traced to
just one machine, unless there is some kind of forging going on, I am not
technical enough to know if someone can forge a mail machine's address or
not.

As I said, I'd have thought that if it was a blue yonder customer, it would
have  been distributed among their machines.

Brian very suspicious, terrier mode now off...



-- 
\ Chris Johnson           \ NP: Various - A-Ha / The Sun Always Shines On t.
 \ cej [at] nightwolf.org.uk    ~-----,  V. 
  \ http://cej.nightwolf.org.uk/  ~-----------------------------------, 
   \ Redclaw chat - http://redclaw.org.uk - telnet redclaw.org.uk 2000 \____


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