RE: was RE: [Sheflug] Startup now Helpdesks

["Chris Johnson" <chris [at] xxxxxxxxxxxxx>]

try

http://www.atrustrivalie.org/irm/

this logs faults against items or groups of items so you can keep track of
indiviual PCs or whole room fulls.

I've only had a cursory glance at them but this one and

> >
> http://helpdesk.centralmanclc.com/about.php
>
seem promising.
Not sure what my requirements are yet as the school currently has no
policy/procedure set out so they don't know what information they want to
track. Yet.

Chris Johnson
(No not that one, the other one!)
(running SUSE 8.2, 512MB PIII 600 (ish))

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