Re: [Sheflug] New HP Deskjet 3940 printer

[Peter Humphrey <prh@xxxxxxxxxxxxx>]

On Tuesday 06 February 2007 15:59:14 J Simpson V21 wrote:

> I am using Suse 10.0. It's a dual boot machine with windows 98. Finally,
> found time to boot into windows. The printer works fine, very quick,
> printed me a couple of pears.

Hope they tasted good :-)

> Nothing happened at the printer.
> So I checked printer jobs and several jobs were queued.
> I went into printer manager.
> Said stopped (accepting jobs)
> When I do start/stop printer it asks for an authorization with admin and
> password. It puts in janet, but the password I use normally does not
> work.

Something seems to be wrong with the way you have access control set up in 
YaST. Perhaps someone else hereabouts knows more about this - I run Gentoo 
here. On the other hand, I think I have a SuSE installation DVD - if I get 
a chance I'll try installing it somewhere and see what I can make of it.

> However, in manage printer I can be in administrator mode with my root
> password. So I was able to get test.txt to print. I'm not sure why it is
> doing that now.

Well, as you know, root can do anything. But of course you don't want to 
have to be root to print.

> It printed 26 sheets of paper with:
> $ $? $ $?? $ $?? ?? etc for a line on two pages, third page had on the
> far right hand side near the bottom corner, 3 diamonds and 3 clubs. Then
> 9 blank pages before anymore characters, etc.

Is this the output from your "hello world" file?

> When I go to: http://localhost:631/printers
> I get asked for username and password at CUPS
> I'd tried various things that do not work.

It should just be your root account.

> janet@linux:~/Documents> sudo aptitude update
>
> We trust you have received the usual lecture from the local System
> Administrator. It usually boils down to these three things:

This is the lecture you get from sudo if it hasn't been told to let you run 
it. SuSE should have a tool to administer this, but if not you can check 
that you have a file /etc/sudoers, then run "visudo -f /etc/sudoers". My 
sudoers has these two lines:

root    ALL=(ALL) ALL
prh     ALL=(ALL)       NOPASSWD: ALL

(I am prh on this box.)

> sudo: aptitude: command not found

With any luck, this will be fixed once you have sudoers right.

> Hi Peter the first sign is a $ sign, but the line doesn't go all the way
> through.

Ok, well it isn't the Postscript problem then. You don't have the right 
driver installed, but then we knew that anyway.

> I have tried admin root and su and my root password, but it won't have
> it.

I don't know what you mean by "tried admin root". You should be able to fire 
up your browser (Konqueror? Firefox?) and get straight to work. It may ask 
for root's password or it may not. Try:

$ ps ax | grep cups | grep -v grep

You should get something like:
 5520 ?        Ss     0:00 /usr/sbin/cupsd

If you get nothing at all, cups isn't running and that would explain why you 
can't use the browser on port 631. Then you must use YaST to set cups to 
run at startup.

> > Did you get a .ppd file with the printer?
>
> I don't know. I got a cd which installed it in windows.

Ok, so you may need to search it for a .ppd file, but don't bother with this 
until you have cups access through your browser, as you may not need it.

> Thanks for all your help.

That's ok.

> The other printer I ordered for someone else has just turned up HP
> Photosmart C3180 all in one. It has a perfectly. It was cheaper than the
> 3940. I would rather get the 3940 to work, but may in desperation swap
> printers. 

Desperate ends ...

:-)

-- 
Rgds
Peter

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