RE: SuSE

[Andy Smith <nospam [at] linux.legend.co.uk>]

On Thu, 2 Dec 1999, Al Hudson wrote:

> sheflug - http://www.sheflug.co.uk
>
> On Thu, 2 Dec 1999, Ruediger Berlich wrote:
>
> > So what are your bad experiences with Dixons and other shops ? I'm asking
> > out of curiosity, because we are obviously interested in having a good
> > pre- and after-sales support in the shops. We will do some sort of
> > training for sales-teams, so it would be nice to know, where to start.
>
> Ruediger,
>
> Dixons ( Comet and all the others in the Dixons Group)

afaik Comet isn't part of DSG Retail...it's just Currys/Dixons/PC World
iirc.

> tend to have a bad
> after-sales support rap, as well as limited technical pre-sales support.
> I.e., their sales staff (usually part time students ;)

oi! ;)

> generally don't
> know the products exeptionally well.

double oi! ;) All my sales knowledge is my own personal findings. I'm just
there over xmas, and the manageress has trained me in sweet fuck all, so
it's probably the same at the sheffield one.

> HOWEVER, all that said, I do like
> Dixons personally - I got my Zip-250 PRO kit from there. They do a real
> price match: you should have seen the face on the manager when I made him
> price-match 10% off the tag ;)) He loved that... generally, if you know
> what you want to buy, DIxons are fairly good at giving you a decent price.
> On the other side of the coin, if you don't know exactly what you're
> after, they're not going to give you a whole help of useful advice unless
> you're lucky and catch someone with sense. I certainly wouldn't trust them
> to give advice on Linux out....
>
> Cheers,
>
> Alex.

Andy.

Start your own FREE mailing list at

© 2000 Microsoft Corporation. All Rights Reserved