[Sheflug] Re: BlueYonder

["Craig Andrews" <nospam [at] fishbot.org.uk>]

I agree. I would like support to not only be client side. If I was having
trouble with one of their servers (like I was recently. It's magically fixed
now...), the basics of a ppp network are the same whatever the system.

Basically, I would like support to be taylored to the level of the user.
basically because support even if I ran windows would be useless, because I
already know all the stuff they tell me anyway. Whats the point of support
if they only regurgitate what you already know?

Craig

On Tue, 27 Feb 2001, Chris J/#6 wrote:

> Simple. Try supporting Linux...you need someone that knows it pretty well.
If
> they supported Linux, they'd probably only support, say, Redhat or suSE
(ie,
> a single distribution). If they supported Linux, they *BSD crowd would
then
> throuw up their hands and say "what about us??"

I would gladly forfeit my right to "technical" support for the ability to
use Linux without getting grief off an engineer with an MSCE and barely
two brain cells to rub together.



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