Re: [Sheflug] forward email

[Alex Hudson <home [at] xxxxxxxxxxxxxx>]

On Mon, Mar 31, 2003 at 10:42:25AM +0100, fred.dodd [at] btinternet.com wrote:
> Is it possible to have mail system that can hide the use who sent the
> original email

Anything is possible ;)

> It would need a script that could change the original email address send it on to any member of staff and then forward it back to the original sender.
> 
> It has been asked can this be done for a help support for children, but providing them protection of the originator of the email, just like a phone calling system.

Well, I don't know of any software specifically designed to do it, and I
think it would have to be database-ised in order to store the id->address
mappings.

However, what you describe does sound uncannily close to an anonymised
bug tracking system - have you looked at any of those? I would think it 
wouldn't take much altering to make it do what you want (either a full
blown bug tracker, or perhaps just a ticket tracker).

Cheers,

Alex.

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