Re: [Sheflug] BT Broadband

["Alec Melling" <alec [at] xxxxxxxxxxxxxx>]

On Mon, 11 Oct 2004 15:19:17 +0100, Chris Johnson <chris [at] seseaz.org.uk>  
wrote:

> Just tell them that you've pointed your browser at the Netgear router  
> and it
> says "no connection".  Assuming you have pointed your browser at the  
> router
> and it DOES say no connection.  ADSL is not dial on demand.  Your router
> should connect even if there are no PCs connected to it.  I'm not sure  
> about
> Chris
It would seem that the BT help-desk (which cannot be contacted via the  
phone... in other words it is just like the old British Rail enquiry line,  
you dial into a phone locked in a cellar where no one ever goes,) is  
focused on placing the fault on your machine what ever the evidence. "We  
can't really help you sir because we don't support that option... but the  
fault is not with us!).

I wonder what the response is to anyone who actually uses the BT hardware  
and software???
--
Alec Melling
<alec [at] amelling.co.uk>
+44 (0)1142343612

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