Re: [Sheflug] Pipex woes

[(Ted Harding) <ted.harding@xxxxxxxxxxxxxxxx>]

On 07-Feb-07 Gary Stimson wrote:
> Lesley Binks wrote:
>> Hi everyone
>> 
>> Just thought I'd post about this experience.
>> [...]
> [...]
> Personally I'd deal with this by letter only - it's faster and
> letters reach people who are able to get things done. Plus you
> get a nice audit trail. I'd write two. One to the bank to get
> a refund under the Direct Debit Guarantee and to ask them to
> block any further payments. One to Pipex explaining you have no
> contract with them and that they are to put your line back how
> it was and compensate for any loss of service.
> [...]

And in that situation I'd feel inclined to write a third: to Ofcom!
What Pipex did there was unforgiveable.

Ted.


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Date: 07-Feb-07                                       Time: 14:15:55
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