Re: [Sheflug] BT second line

["Chris J/#6" <nospam [at] nccnet.co.uk>]

> Hi all,
> 
> after getting a second line for internet use at my parents house, they
> find that the connection is never higher than 28.8Kb/s
> 
> I vaguely remember way back in the mists a discussion on this very problem
> with BT second lines, and a simple way to fix it.

Well, the problem is caused by BT simply installing a "second line" by 
installing a device known as, if I get the spelling right, a DAX... basically 
all it is is a line splitter that takes a single feed, and splits it into two.

The simple solution is phone BT, give 'em merry hell, and ask for a *REAL* 
second line, not a splitter. And they're talking crap if they've not heard it 
before[1] ... when on Prestel, this was a very popular topic in the prestel.* 
heirachy. I'm sure if you hunt uk.telecom in Dejanews, you'll pull summat up 
about it.

Chris...

[1] ignore the call centre bods - they're just paid to accept calls and type 
things into a computer, they may or may not have heard of this problem 
depending on training or past experience...ask for the technical guys or a 
supervisor, if they'll put you onto them...


-- 
@}-,'--------------------------------------------------  Chris Johnson --'-{ [at] 
    / "If not for me then, do it for yourself.  /   sixie [at] nccnet.co.uk    \
   / If not for me, then do it for the world"  /  www.nccnet.co.uk/~sixie  \ 
  /                          -- Stevie Nicks  /                             \


---------------------------------------------------------------------
Sheffield Linux User's Group - http://www.sheflug.co.uk
To unsubscribe from this list send mail to
- <sheflug-request [at] vuw.ac.nz> - with the word 
 "unsubscribe" in the body of the message. 

  GNU the choice of a complete generation.